This Privacy Policy describes how NUERA FINTECH and its affiliates (collectively "NUERA FINTECH, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website nuerafintech.com (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy.
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registration or using our Platform such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address.
Some of the sensitive personal data may be collected with your consent, such as your bank account or credit/debit card or other payment instrument information or biometric information. You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.
We use personal data to provide the services you request. We use your personal data to assist sellers and business partners in handling and fulfilling orders, enhancing customer experience, resolving disputes, troubleshooting problems, informing you about online and offline offers, products, services, and updates, customizing your experience, detecting and protecting us against error, fraud, and other criminal activity, enforcing our terms and conditions, and conducting marketing research, analysis, and surveys.
We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal data to third parties such as sellers, business partners, third-party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payment opted by you.
To protect your personal data from unauthorized access or disclosure, loss or misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorized access and offer the use of a secure server.
However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, you accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding the use of the Platform.
You have the option to delete your account by visiting your profile and settings on our Platform. Once the account is deleted, you will lose access to the account. We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under any applicable law.
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information on the Platform in accordance with this Privacy Policy.
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert/notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws.
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